SERVICES

Rigby & Mia practising their ‘touch’ cue
WE’RE VETERINARIANS

Taking care of your pet’s mind & body

Backed by science, we use the most up-to-date behavioural plan and treatment to improve the lives of pets, and the relationship they have with their human.

Many behavioural problems in dogs and cats (people, too!) are due to fear, stress, anxiety and/or pain. These are typically medical issues—in the brain and body—not training or obedience problems. Don’t get us wrong, a well-trained pet can go a long way, but it doesn’t resolve the underlying cause of these behaviours. Aside from (or in addition to) anxiety and pain, there could be other underlying or concurrent physical conditions, so it’s best to have a veterinarian assess your fur-child to find the right way to a happier, healthier pet. That’s where we come in!

COMMON BEHAVIOURAL PROBLEMS

Common emotional & mental disorders

Like people, 20% of dogs suffer from anxiety.

Anxiety and fear are experienced by humans and animals alike at one point or another. Sometimes, this is an expected response (like when an animal is running away from a predator), but when the threat isn’t real and hinders daily life, it becomes a disorder.

It’s the intensity, duration, frequency, and context around these behaviours that determine whether there’s an underlying issue. For example, it’s normal for dogs to bark briefly at startling noises. But a dog who incessantly barks and cries while their owner goes to work? This could indicate a deeper issue causing them to worry about a threat that doesn’t exist (you always return home to them, after all!).

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Behavioural problems we see in dogs

  • Anxiety disorder

  • Fear and phobia

  • Aggression

  • Elimination disorder

  • Noise sensitivity

  • Separation distress

  • Compulsive disorder and abnormal repetitive behaviours

  • Sleep disorders

  • Hyperactivity-hypersensitivity syndrome

  • Excessive vocalisation

  • Cognitive dysfunction in aging dogs

Behavioural problems we see in cats

  • Anxiety disorder

  • Toileting outside the litter boxes

  • Aggression

  • Sleep disorders

  • Fear and phobia

  • Excessive vocalisation

  • Separation distress

  • Cognitive dysfunction in aging cats

HOW WE CAN HELP

It all begins with a tail-wagging meet & greet

If you think your cat or dog is struggling with an emotional or mental health problem, contact us to book an initial behaviour consultation with you and your fluffy companion.

STEP 1

Initial veterinary behaviour consult

We offer dog and cat consults from our base at The Gap (QLD), from the comfort of your home, or virtually. We treat a range of behavioural problems, including separation-related problems, fear, aggression, compulsive disorders, cognitive dysfunction with aging, and more.

HOW IT WORKS

Prior to your visit, you'll complete a detailed questionnaire covering your pet's behavioural history. We will also review your pet's medical records to identify any underlying health conditions that may be contributing to their behaviour.

An initial behaviour consultation is conducted over two sessions. The first session will take two hours, while the second session will take one hour, depending on the nature of your pet's problem(s). Over the two sessions, we will help you better understand your pet's behaviour and provide ways of modifying and managing the problem. Each pet is individually assessed, and a behaviour modification program is recommended that takes into consideration not only the pet and their problems but also the whole family's lifestyle. Where appropriate, we may recommend further medical investigations or treatment if an underlying health condition is contributing to your pet's behaviour. Some animals also benefit from behavioural medications alongside behaviour modification strategies.

After the consultation, a report is sent out to you and your regular veterinarian detailing our recommendations. Any medications, prescriptions, or blood tests that are recommended are not included in the cost of the behavioural consultation.

Typically, behaviour consultations are held in our consult rooms at The Gap. Home-based or virtual consultations are also available if required.

WHAT YOU GET
  • Initial behaviour consultation (2–3 hours over two sessions)

  • Thorough review of your pet's history, medical records, and behaviour concerns

  • Behavioural assessment and diagnosis

  • Recommendations for further medical investigations and treatment, where appropriate

  • Behavioural medication recommendation, if needed

  • Behavioural modification program and environmental management

  • Behavioural assessment and recommendation report

  • Liaison with your regular vet for ongoing management (with your permission)

  • Support for minor adjustments to the treatment plan for two months following the consultation

Mia patiently waiting for treats
STEP 2

Behavioural follow-up

We’ll monitor your pet’s progress and adapt our recommendation accordingly. From behavioural modification, environmental management, and medication (where needed), we create the right treatment plan for you and your pet.

HOW IT WORKS

A follow-up consultation is typically scheduled 6-8 weeks after the initial consultation to review your pet's progress and assess any medications (if prescribed). During this visit, we'll discuss your progress diary, review videos of your pet, and adjust the treatment plan based on their response.

Further follow-up consultations will be recommended at intervals tailored to you and your pet's individual needs and progress.

Most follow-up consultations are conducted in our consulting rooms at The Gap. Home visits or virtual consultations can also be arranged where appropriate.

WHAT YOU GET
  • One 45-minute follow-up consultation and two 15-minute check-ins via email, phone, or Zoom

  • Review of your progress diary and videos of your pet, including behaviour modification exercises

  • Medication review and adjustments, if prescribed

  • Adjustments or modifications to behavioural modification programs and environmental management

  • Consultation summary and written recommendations, where appropriate

  • Liaison with your regular vet for ongoing management (with your permission)

  • Support for minor adjustments to the treatment plan for two months following the consultation

COST

(incl. GST)

Initial veterinary behaviour consultation (conducted over two sessions)

$830/ both sessions

Behavioural follow-up

$305

Travel fee

In-clinic and virtual consults

$0

Home-based consults (per km from The Gap)

$80+$3/km
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"TESTIMONIAL HEREA B O UT HO W GREA TKAREN IS. TESTIMONIALSSHO ULD B E SHO RT & SWEET."
"TESTIMONIAL HEREA B O UT HO W GREA TKAREN IS. TESTIMONIALSSHO ULD B E SHO RT & SWEET."
Ash & Basil, New Zealand